Printable job aids¶
Single-page cards, each printing on one A4 page. Three sets: one for the people using InteLIS, one for whoever administers it, one for whoever looks after the machine it runs on.
Open a set and select Print all cards, or print a single card from the browser's print dialog by choosing its page number.
For the lab¶
Seven cards covering the viral load workflow. Pin the relevant ones at the workstation they belong to.
| Card | Covers | Pin it at |
|---|---|---|
| 1. The viral load sample journey | The stages, the two intake routes, who does what | Anywhere in the lab |
| 2. Register a test request | The request form, field by field | The data entry desk |
| 3. Batch samples and run the analyzer | Building a batch, the batch PDF, loading the analyzer | The analyzer |
| 4. Capture results: three methods | Interface Tool, file import, manual entry | The analyzer and the data entry desk |
| 5. Approve and release results | Approval checks, printing, emailing | The supervisor's desk |
| 6. Failed, rejected, lost, or cancelled? | Choosing the right action, retesting, recovery | The supervisor's desk |
| 7. Sample statuses at a glance | Every status and its effect on reports | Anywhere in the lab |
For the administrator¶
Five cards covering everything under ADMIN. Keep them with the administrator. Card 1 carries the list of changes that need approval before they are made.
Open the administration job aids
| Card | Covers | Who needs it |
|---|---|---|
| 1. What the administrator owns | The ADMIN menu, the two administrator levels, the changes that need approval | Every administrator |
| 2. Add a user, and set what they can reach | Creating logins, building roles, the one-login-per-person rule | Every administrator |
| 3. Add a facility, and connect an analyzer | Facility fields, the Test Type rule, instruments, Interface Tool connection codes | Every administrator |
| 4. Keep the request form lists correct | Which list sits under which module, and why entries are retired and never deleted | Every administrator |
| 5. Something is missing or wrong | The usual complaints and their causes, and which Monitoring or Reports page answers what | Every administrator |
For the machine¶
Six cards covering installing, updating, backing up and restoring. Keep them with the machine, not in a drawer in another room: card 5 is needed on a day when the machine cannot show it.
| Card | Covers | Who needs it |
|---|---|---|
| 1. One command runs the machine | The intelis menu, and how often to do each thing |
Whoever looks after the machine |
| 2. Install InteLIS on a new machine | The three lines to type, and what setup asks | Whoever installs it |
| 3. Update InteLIS | intelis update, what to check before and after |
Whoever looks after the machine |
| 4. Backups | Setting a destination, and the weekly ten-second check | Whoever looks after the machine |
| 5. Restore from a backup | Restoring in place, and rebuilding a machine that died | Keep printed and near the machine |
| 6. When something is wrong | Reading intelis check, intelis doctor for a site that will not open, and what to send support |
Anyone, before calling support |
How the cards relate to the guides¶
The cards carry the steps only. The guides carry the detail, the exceptions, and what to do when something goes wrong.
| Card | Full guide |
|---|---|
| Lab 1 | How a viral load sample moves through InteLIS |
| Lab 2 | How to register a viral load test request |
| Lab 3 | How to batch samples for testing |
| Lab 4 | How to capture viral load results |
| Lab 5 | How to review and approve results and How to release results |
| Lab 6 | How to handle failed and held samples |
| Lab 7 | Sample statuses |
| Admin 1 | How to administer InteLIS |
| Admin 2 | How to manage users and roles |
| Admin 3 | How to manage facilities and testing labs and How to set up instruments and interfacing |
| Admin 4 | How to maintain the request form lists |
| Admin 5 | How to monitor and audit InteLIS |
| Machine 1 | Maintenance scripts and tools |
| Machine 2 | Installing InteLIS on Ubuntu |
| Machine 3 | Updating InteLIS on Ubuntu |
| Machine 4 | Setting up off-machine backups |
| Machine 5 | Migrating Ubuntu machines to rebuild a machine that died, and Restoring from a backup to restore in place |
| Machine 6 | MySQL will not start, Browser shows PHP code, Permission denied errors and Fix collation errors |