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How to release results to the requesting facility

Approved results reach the facility as a printed report or as an email attachment. This guide covers both.

Before starting

Only approved results can be released. A result still awaiting approval does not appear on either page.

  1. Go to HIV VIRAL LOAD → Management → Print Result.
  2. Stay on the Results not yet Printed tab.
  3. Filter to the results to print.
Filter Use
Facility Name One facility's results, ready to send together
Sample Test Date Everything tested on one date
Batch Code One analyzer run
Patient ID or Patient Name One patient
Province/State and District/County A region
  1. Select Search.
  2. Tick the results to print.
  3. Select Print Selected Results PDF.

InteLIS builds one PDF holding every selected report.

The limit is 1000 results at a time. Selecting more than that stops the print. Split the work across several prints.

Reprint a result

Switch to the Results already Printed tab, find the result, and print it again. The two tabs exist so a batch of reports can be printed once without reprinting what has already gone out.

Email results

  1. Go to HIV VIRAL LOAD → Test Result Management → E-mail Test Result.
  2. Choose the facility in Facility Name (To).
  3. Enter a Subject and a Message.
  4. Filter to the results to send.

Set Mail Sent Status to Samples Not yet Mailed to leave out anything already sent.

  1. Select Search.
  2. Tick the results, or use Select All.
  3. Select Next and confirm.

The limit is 100 samples per email. Selecting more than that stops the send.

The results go to the email addresses recorded against the facility. If a facility has no address recorded, ask the administrator to add one under ADMIN → Facilities.

Export results to a spreadsheet

Where a facility or programme wants the data rather than the reports, export it.

  1. Go to HIV VIRAL LOAD → Management → Export Results.
  2. Set the filters.
  3. Select the export option.

The export gives a spreadsheet, not patient reports. Send patient reports as PDFs.

Confirm it worked

For printing, the results move from Results not yet Printed to Results already Printed.

For email, set Mail Sent Status to Already Mailed Samples and search. The results appear there.