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How to register a viral load test request

Use this guide when a sample arrives at the lab with a paper request form and no Sample ID. Registering the request gives the sample an ID and puts it in the queue for testing.

For samples that arrive in a package with a manifest, do not register them one by one. See How to receive samples sent on a manifest.

Before starting

  • A completed paper request form
  • Permission to add test requests

Open the form

Go to HIV VIRAL LOAD → Request Management → Add New Request.

The form is set up for each country, so the exact fields differ between installations. The sections below appear on most forms. Fields marked with a red asterisk are mandatory. InteLIS refuses to save until every one of them is filled.

Fill the optional fields too where the paper form has the information. Reports can only count what was recorded.

Fill the clinic information

This section records where the sample came from and where it goes.

Field What to enter
State/Province The province of the requesting facility
District/County The district, which filters to the chosen province
Clinic/Health Center The facility that collected the sample
Implementing Partner The partner supporting the facility, if the lab tracks this
Funding Source The funder covering the test, if the lab tracks this
Testing Lab The lab that runs the test

Choose the province first. The district list shows only districts in that province, and the facility list shows only facilities in that district.

If the facility is missing from the list, it has not been created yet, or it has not been linked to viral load testing. Ask the administrator to add it. See How to administer InteLIS.

Fill the patient information

Enter the patient identifier exactly as it appears on the paper form. On most country forms this is the ART number.

As soon as the identifier is entered, InteLIS looks for earlier requests for the same patient and shows what it finds:

  • the number of times a test has been requested for this patient
  • the date the last request was added
  • the collection date of the last request

Use this to catch a duplicate before saving. A second request for a sample already registered creates two records for one sample.

Enter the date of birth if the paper form has it. If it does not, enter the age in years instead, or the age in months for a patient under one year old.

Fill the sample information

Field What to enter
Date of Sample Collection The date the sample was drawn
Sample Dispatched On The date the sample left the facility
Sample Type The specimen type, such as plasma or dried blood spot

The collection date drives the turnaround time reports and the sample expiry check. Enter the date from the paper form, not the date of data entry.

Fill the treatment information and the indication

These sections record the patient's treatment and the reason the test was requested. On most country forms the indication is a single choice from a list such as routine monitoring, repeat test after adherence counselling, or suspected treatment failure.

The indication drives the clinical reports. A request saved without one still tests correctly, but it disappears from those reports.

Leave the laboratory section empty

The laboratory section holds the test date, the analyzer, the result, and the signatures. Leave it empty at registration. It is filled after the sample has been tested. See How to capture viral load results.

Save

Two buttons save the request.

Button What happens
Save Saves the request and returns to the request list
Save and Next Saves the request and opens a fresh form for the next sample

Use Save and Next when working through a stack of paper forms. Some labs configure it to carry the clinic details over to the next form. Where that is turned on, check the carried-over fields against the next paper form before saving.

InteLIS generates the Sample ID when the request is saved. Do not try to type one in.

Where the lab uses barcode labels, the form has a Print Barcode Label option. Set it before saving.

If no printer is listed, select Change/Retry to pick one. The label carries the Sample ID as a barcode. Stick it on the specimen tube.

Confirm it worked

Go to HIV VIRAL LOAD → Request Management → View Test Requests and search for the patient identifier or the Sample ID.

The request appears with the status Sample Registered at Testing Lab. That status means the sample is registered and waiting to be tested.

To correct a mistake, select Edit on the row. Requests lock after a number of days set by the administrator. A locked request cannot be edited.

Next

Add the registered samples to a batch. See How to batch samples for testing.