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How to sign in and navigate InteLIS

New users need a login and a short tour of the screen before they can do anything else. This guide covers both.

Before starting

  • A Login ID and password issued by the administrator
  • The InteLIS web address for the lab

InteLIS does not allow self-registration. Only an administrator creates logins. If no login exists, ask the administrator.

Sign in

  1. Open the InteLIS web address in a browser.
  2. Enter the Login ID and Password.

    If an image with text appears under the password

    The image appears when the Login ID has 3 or more failed sign-in attempts in the last 15 minutes. Type the text from the image into the box below it. To get a clearer image, select Get New Image.

  3. Select Login.

    If sign-in fails
    Message Cause What to do
    Please check your login credentials The Login ID or password is wrong, or the account is inactive Check both, then try again. After 3 failures, ask the administrator
    Text you entered from the image is incorrect. Please try again The text does not match the image Type the text from the new image
    You have exhausted the maximum number of login attempts. Please retry login after some time. The image text was missing or wrong Enter the Login ID again, then type the text from the image

InteLIS opens on the page set for the role. For most lab users that is the dashboard.

On the first sign-in, and after the administrator resets the password, InteLIS opens Edit Profile with the message Please change your password to proceed. Set a new password there before continuing.

Read the screen

The screen has three parts.

Part What it holds
Left sidebar The menu, grouped by test type and by admin function
Top bar The account menu on the right, and the sidebar toggle on the left
Main area The page itself

Viral load work lives under HIV VIRAL LOAD in the sidebar. That group has three sections.

Section Purpose
Request Management Register requests, activate manifests, build batches
Test Result Management Import, enter, approve, and email results
Management Reports, exports, and printing

The menu only shows what the role allows. A menu item missing from the sidebar means the role does not permit it, not that the feature is absent.

Check for the training banner

Some installations run a separate training copy. A training copy shows a scrolling banner across the top of the screen. Its wording is set by the administrator and reads TRAINING SERVER unless it has been changed, so treat any banner as the mark of a training copy rather than looking for those two words.

Work done on a training copy never reaches real patients. Work done on the live system does. Check the banner before entering real results.

Change the password

  1. Select the account name in the top right.
  2. Select Edit Profile.
  3. Enter the new password in Password and Confirm Password. It needs at least 8 characters, with at least one number and one letter.
  4. Select Submit.

If the account menu has no Edit Profile entry, the administrator has turned off profile editing. Ask the administrator to change the password.

Use the filters on a list page

Every list page in InteLIS works the same way.

  1. Set one or more filters at the top of the page.
  2. Select Search.
  3. To clear every filter, select Reset.

Some list pages also offer Manage Columns, which hides or shows columns in the table. The choice lasts until the page is reloaded.

Sign out

  1. Select the account name in the top right.
  2. Select Sign out.

Sign out at the end of a shift. Leaving a session open on a shared lab computer lets the next person work under the wrong name, which then appears in the activity log as the wrong person.

Confirm it worked

After signing in, the account name appears in the top right and the sidebar lists at least one menu group. If the sidebar is empty, the role has no permissions assigned. Ask the administrator.