General configuration settings

Reference for ADMIN → Settings → General Configuration. Every setting applies to every user of the installation at once.

The settings listed under Changes that need agreement need the national team's agreement first.

Change a setting

1. Go to ADMIN → Settings → General Configuration. The page opens read-only.
2. Select Edit General Configuration.
3. Find the setting with Search settings by keyword, or pick its panel under Jump to a section.
4. Change the setting.
5. Select Save.
6. Check the effect with the matching row under Confirm a change.

The panels below follow the order of the page. A module's panel appears only when the installation runs that module.

Instance Settings

Setting	Controls
Date Format	How dates display across InteLIS: DD-MMM-YYYY (22-Sep-2026) or DD-MM-YYYY (22-09-2026)
Display Encrypt PII Option	Whether the option to encrypt personally identifying information is offered

Global Settings

Setting	Controls
Country of Installation	The request form layout. Each country has its own form
Default Time Zone	The time zone stamped on every record
System Locale	The interface language
Header	The heading printed on reports
Logo Image	The logo printed on reports
Allow users to Edit Profile	Whether users may change their own details
Track Page Usage	Whether InteLIS records the pages each user opens. Yes by default. Feeds the Page Usage page
Training Mode	Marks the installation as practice, and shows the text set beside it
Barcode Format	C39, C39+, C128 or QRCODE
Same user can Review and Approve	Whether one person may both review and approve a result
Sample ID Barcode Label Printing	Off, Zebra Printer or Dymo LabelWriter 450. Zebra and Dymo add a required Zebra Label Format or DYMO Label Format box holding the label template
Allow Samples not matching the System Sample IDs while importing results manually	Whether a manual import accepts rows whose Sample ID InteLIS does not hold
Support Email	The address shown to users asking for help
Minimum Mobile App Version	The oldest mobile app version allowed to sign in, such as 1.5.0. Blank allows every version
CSV Delimiter, CSV Enclosure	How exported CSV files are separated and quoted
Default Phone Prefix	The country dialling prefix
Minimum Length of Phone Number, Maximum Length of Phone Number	The accepted phone number lengths
Batch PDF Layout	Standard or Compact
Sample Expiry Days	Days after collection before a sample still awaiting a result is marked Expired. Required, at least 90
Sample Lock Days	Days after the last change before an Accepted or Rejected sample is locked against edits. Required, at least 7
Test Type Templates	A PDF template per test type, with its Header Margin, for result reports

Country of Installation and Training Mode

Changing Country of Installation changes the form every user sees. The new form may not carry the fields the old one did.

Training Mode belongs on a practice installation only. Never turn it on for an installation holding real patient records.

Module panels

Each module has its own panel: Viral Load Settings, EID Settings, Covid-19 Settings, Hepatitis Settings, TB Settings, CD4 Settings and Other Lab Tests Settings. A change in one panel does not reach the others.

Setting	Controls	Panels
Sample ID	How this module's Sample IDs are built. See Sample ID formats	All
Minimum Patient ID Length	The shortest patient identifier the request form accepts	All
Copy Request On Save and Next Form	Whether Save and Next carries the previous request's values forward	All. Only some country forms use it
VL, EID, COVID-19 or TB Auto Approve API Results	Whether results arriving through the API are approved with no human check	Viral Load, EID, Covid-19, TB
Show Participant Name in VL, EID, COVID-19, Hepatitis, TB or CD4 Manifest, Show Participant Name in Custom Lab Tests Manifest	Whether the participant name prints on this module's manifest	All
Covid-19 Positive Confirmatory Tests Required	Whether a positive COVID-19 result needs a confirmatory test	Covid-19

Viral Load Settings carries these as well:

Setting	Controls
Viral Load Threshold Limit	The value from which a result counts as high
VL Monthly Target	Enable or Disable. Enabled, the dashboard shows each lab's work against its targets. The targets themselves are set per testing lab, under Set up a testing lab
Interpret and Convert VL Results	Whether InteLIS converts and interprets imported viral load values
Viral Load Export Format	Default Format or CRESAR Format. Only some country forms use it

Auto Approve API Results

Results arriving through the API are released with no human check. This is safe where the analyzer is trusted and the batch workflow is followed. It is not safe where Sample IDs are typed on the analyzer by hand.

Sample ID formats

Each module has its own format and prefix. The running number has at least four digits and restarts each year.

Format	Builds	Example with prefix VL
YY	Prefix, 2-digit year, number	VL260001
MMYY	Prefix, month, 2-digit year, number	VL08260001
Auto	Province code, date as YYMMDD, number	122608190001
Auto 2	2-digit year, province code, prefix, number. Only some country forms use it	2612VL0001
Numeric, Alpha Numeric	Prefix, number. No date	VL0001

Samples registered on the STS carry a leading R. On some country forms every Sample ID carries an extra leading R, and Auto is labelled Auto 1. Where a lab code is appended, a hyphen separates it from the running number, as in VL0826-NMC-0019.

A new format or prefix applies to samples registered from that moment. Existing samples keep the old one, so the lab holds two schemes at once.

Mobile App Settings

Setting	Controls
Mobile APP Menu Name	The name the mobile app shows for this installation

Connect

Setting	Controls
National Dashboard URL	The dashboard this installation links to

Viral Load Result PDF Settings

Setting	Controls
Show Emoticon/Smiley	Whether the result PDF carries a smiley for a suppressed result
Display VL Log Result	Whether the log value prints beside the copies per millilitre
High Viral Load Message	The message printed on a result at or above the threshold
Low Viral Load Message	The message printed on a result below the threshold
Patient Name Format	First Name + Last Name, Full Name, or Hide Patient Name

Set Patient Name Format to Hide Patient Name where result PDFs travel by a route that must not carry patient names.

Settings not on this page

Setting	Default	Controls
Auto Approve Interface Results	yes	Whether results arriving through the Interface Tool are approved with no human check. It is separate from the per-module API settings
Interface API Enabled	no	Whether the Interface Tool API is open, and whether the Interface Tool Connections panel appears on testing labs

InteLIS support changes these two settings on request.

Interface results are approved automatically by default

With the default yes, Interface Tool results are accepted without review, even where every Auto Approve API Results setting is off. A lab that needs human review of interface results asks support to set Auto Approve Interface Results to no. Then confirm that the next analyzer result lands in the approval queue, not as Accepted.

Confirm a change

Change	Check
Date Format, Header, Logo Image	Open a report and read it
Sample ID	Register one request and read the Sample ID issued
Barcode Format	Print a batch PDF and scan a barcode
Same user can Review and Approve	Review one result, then try to approve that same result
Auto Approve API Results	Send one result through the API and read its status
VL Monthly Target	Open the dashboard and find the target charts
Result PDF settings	Print one result PDF
Sample Lock Days	Open an Accepted or Rejected sample not changed for longer than the limit and try to edit it